Privacy Policy

Privacy Policy

1. Introduction
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This policy outlines how we collect, use, and protect your information when you use our website or subscribe to our mailing list.

2. Information We Collect
We may collect and process the following data:

• Personal details such as your name and email address when you subscribe to our mailing list or place an order
• Contact information provided through forms or customer enquiries
• Transaction details when you purchase products from our shop
• Technical data such as IP address, browser type, and website usage information

3. How We Use Your Information
We use your information to:

• Process and fulfil orders
• Communicate with you about your purchases or enquiries
• Send marketing emails and updates if you have subscribed to our mailing list
• Improve our website, products, and services

4. Marketing and Subscriptions
If you subscribe to our mailing list, we will use your email address to send you updates, promotions, and news about our products. You can unsubscribe at any time by clicking the link in any email or by contacting us directly.

5. Legal Basis for Processing
We process your data in accordance with UK data protection laws, including:

• Your consent (for marketing communications)
• The performance of a contract (to fulfil orders)
• Our legitimate interests (to improve our services and prevent fraud)

6. Data Sharing
We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary, such as:

• Payment providers
• Delivery and logistics companies
• Email marketing service providers

All third parties are required to respect the security of your data.

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights
Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Data Security
We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access.

10. Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser.

11. Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact us at:
[Insert Contact Email]

12. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page.